Time Zone
GMT + 6 – East (Main Zone), + 5 – Central, + 4 – Western, (GMT + 7, + 6, + 5 respectively during the summer)
Telephone Services
Country Code: 7 (3272 for Almaty).

Outgoing Code: International calls are made at reduced rate between 2000 – 0800 local time.

Emergency Telephone Numbers
All services – 03
Tourist Information
‘Proftour’ Association (former Kazakh Council for Tourism) 5 Mitina Street, Almaty, Kazakhstan Tel: (3272) 640 567 Fax: (3272) 531 928.
Passport Information
As regulations are expected to change at short notice visitors are advised to contact the consulate for an up to date list of passport/visa requirements. Carry your passport, or an Embassy certified copy, at all times. Return Ticket Required. Requirements may be subject to change at short notice. Contact the relevant authority before travelling.
Visa Information
Visas are required by all. Travellers are advised to contact the consulate for current visa requirements. Visitors should obtain a visa before travelling to Kazakhstan. Applications MUST be made in advance of travel. A letter of invitation must be included with all visa applications. Local hotels can provide such letters. The local authorities have recently restricted the issue of visas at ports of entry and will only do so in extreme circumstances. The agreement allowing visas issued for one Commonwealth of Independent State (CIS) country to be used to transit another CIS country is no longer valid. Visitors planning to visit two or more CIS countries should contact the relevant embassies for advice before travelling.Visitors staying longer than three days need to register with the local authorities. The police can arrest visitors who do not carry identification.
Health Information
Other Health Risks: Anthrax, Diptheria, Hepatitis A., Rabies, and Tuberculosis, Tick-borne encephalitis and Crimean haemorrhagic fever in the mountains, Bubonic plague in southern and western regions.
Food & Drink
Water is untreated and not safe to drink. Avoid dairy products as they are not pasteurised. Fruit and vegetables should be peeled before consumption.
1 Tenge = 100 tigin
Exchange: must be made at authorised bureaux and receipts should be retained for all transactions. US Dollars are preferred
Major credit cards are accepted in large hotels. US Dollar travellers cheques are preferred
ATM availability: 3 locations.
Cost of Living
Generally inexpensive
Kazakh, Russian.
Continental climate: Summers are hot and winters are cold. The hottest period is between July and August.
220 volts Ac, 50 Hz. Plugs are the round 2 pin continental type.
2 – 3 weeks. Addresses should be laid out from top to bottom: country, postcode, city, street, house number/name, and finally the name of the person.
RAIL: Cost is minimal to Western fares and there are regular connections between all major centres. NOTE: There has been an increase in robberies on rail and road. Passengers should travel in groups and compartments should be locked on overnight trains. Muggers often target Western looking people as it is assumed that they will be carrying valuables. ROAD: A reasonable network connects all towns. BUS: There are reliable connections between all main towns. CAR HIRE: Hertz has agencies at the airport and the large hotels in the city centre. DOCUMENTATION: IDP is required.
Special Information
Because of the situation of global and regional insecurity at present, travellers should exercise extreme
caution and make only necessary journeys to this country. If you intend to travel depite this advice you should be aware that robberies and personal attacks have increased especially in the larger cities. Do not walk alone on the streets at night or travel in unmarked taxis. Keep expensive items out of sight. Kazakh’s are very hospitable. Shorts should not be worn except for sports. Formal dress is often required for evening engagements.